Privacy Policy

Data Controller

Codeshaper
Address: Khulna
Khulna, Bangladesh
Email: support@socialindex.io

Definitions

• Personal Data (PD): Information that identifies or can identify a natural person (e.g. name, email, IP address).
• Non-Personal Data: Information that does not identify you (e.g. aggregated statistics).

What We Collect

When you register or use the Service

• Name, email address, password
• Website URL and business information you provide
• Account and subscription data (e.g. plan, payment provider identifiers)
• Widget and review-display preferences

Automatically

• IP address, browser type, device information
• Usage data (e.g. pages visited, actions taken) to improve the Service

From third-party platforms

When you connect review sources (e.g. Google, Facebook), we may receive review content, ratings, and related identifiers in accordance with those platforms' policies and your consent. We use this to display reviews in your widgets.

How We Use Your Data

• To provide, maintain, and improve the Service
• To process subscriptions and send transactional emails (e.g. verification, password reset)
• To display reviews and widgets according to your settings
• To communicate with you about the Service and, with your consent, marketing
• To comply with legal obligations and protect our rights

Legal Basis (where applicable)

We process Personal Data where: (a) necessary to perform our contract with you (e.g. account and subscription); (b) we have a legitimate interest (e.g. security, analytics); or (c) you have given consent (e.g. newsletters). You may withdraw consent where it applies without affecting the lawfulness of processing before withdrawal.

Sharing and Disclosure

We do not sell your Personal Data. We may share it with: (a) payment processors (e.g. Paddle) to process payments; (b) hosting and infrastructure providers; (c) support and analytics tools; and (d) authorities when required by law or to protect our rights. We require processors to protect your data by contract.

Data Retention

We retain your data for as long as your account is active or as needed to provide the Service and comply with legal obligations. After account closure, we may retain certain data in anonymized or backup form for a limited period.

Your Rights

Depending on your location, you may have the right to: access your Personal Data; correct or delete it; restrict or object to processing; data portability; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at support@socialindex.io. We will respond within a reasonable time, and in any event as required by applicable law (e.g. within 30 days where required).

Security

We use appropriate technical and organizational measures to protect your Personal Data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards (e.g. standard contractual clauses) where required by law.

Children

The Service is not directed at individuals under 16. We do not knowingly collect Personal Data from children under 16. If you believe we have collected such data, please contact us so we can delete it.

Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and, for material changes, we may notify you by email or through the Service. Your continued use after changes constitutes acceptance.

Contact

For privacy-related questions or requests, contact us at support@socialindex.io.